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Some questions come up again and again. Others only once. No matter what you're looking for – in our FAQs, you'll quickly find the right answers. Simply filter by topic, click through, and get smarter. If anything remains unclear: We are, of course, here for you personally.

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Farm shop vending machines

A vending business is not completely passive, but it is efficient. You should mainly plan time for refilling – depending on the location, several times a week or even several times a day. In addition, the machine needs to be maintained and you have to take care of the billing. But with our UKO telemetry you have everything precisely in view: product stock, coin-changer level, technical problems. This way you never drive to your machine for nothing, but really only when something is needed.

Farm shop vending machines

Yes, via telemetry you have access to data, fill levels and sales at any time.

Farm shop vending machines

No, sales run fully automatically. You only need to refill products and, for cash sales, coins and notes.

Farm shop vending machines

A few of the most important advantages of our farm shop vending machines, which you can rent or buy, are:

  • Flexible shopping hours: Customers can buy regional food even outside regular shop or farm opening hours.
  • Wide range: Thanks to adjustable compartments, cooling systems and lift systems, not only eggs but also milk, cheese, meat, honey or vegetables can be sold without breakage.
  • Short transport routes: The purchase takes place directly from the producer, which strengthens the regional economy and guarantees short transport routes.
  • Secure processing: Sales are linked to modern payment systems (cash, card, contactless), which rules out theft.
Farm shop vending machines

A farm shop vending machine, also called a farm vending machine, is a mostly refrigerated self-service machine with which agricultural direct marketers can offer their products around the clock without sales staff. It acts as a mini farm shop and connects producers directly with consumers.

Coffee machines

Yes, on request you can equip the coffee machine with the additional sugar-setting option. This gives you maximum freedom in preparation.

Coffee machines

Our recommendation: rent the coffee machine. With this financing model you get a modern device without a high initial investment and benefit from predictable costs. You're also always technologically up to date. However, you can also buy our coffee machines.

Coffee machines

Yes, with us you have the choice between plastic and paper cups. So you don't have to refill constantly, 500 of them fit in the hot-drinks vending machine.

Coffee machines

Depending on the model, you can offer 16 to 64 coffee specialities with one of our coffee machines. From espresso and cappuccino to Irish coffee, cocoa and tea.

Coffee machines

Our coffee machines for rent or purchase for offices, transit stops and the like are large free-standing machines that offer aromatic and perfectly tempered coffee specialities around the clock – completely without sales staff. Such machines are suitable for companies that want to give their team moments of enjoyment, as well as for public institutions, clubs and organisations that want to equip leisure centres, waiting areas or training buildings. Private individuals can build their own vending business with coffee machines for rent or purchase – even without a shop.

Food vending machines
Meat & sausage products

No, you need: the consent of the owner or operator of the site and any permits where applicable (e.g. for public areas). Good locations – such as in companies or residential complexes – almost always come about through partnerships. We're happy to support you on this topic with our expertise.

Food vending machines
Meat & sausage products

Yes, to operate vending machines such as food vending machines, you need a business licence in Austria. In most cases this is an unregulated trade that can be registered without complications.

Food vending machines
Hotel vending machines

Yes, our Microshops or food vending machines, which you can rent or buy, significantly reduce your costs and effort compared to classic minibars. The problem of shrinkage is also counteracted.

Food vending machines
Meat & sausage products

Yes, the outdoor models even have a small canopy to protect them from more severe weather.

Goods vending machines
Pharmacy vending machines
Golf vending machines

The most important advantages include 24/7 revenue, the fact that you need no staff, and low operating costs. In addition, vending machines are a good way to create an additional sales channel.

Goods vending machines
Golf vending machines
Pharmacy vending machines
Hotel vending machines

With UKO Microshops you can sell (almost) anything – from drinks and snacks to chilled food, tobacco products or specialty products. Farm shop products, regional specialties, non-food items, hygiene products or souvenirs are also an option. There are hardly any limits to your imagination. If the product fits through the dispensing tray, you can sell it.

Vending machines

A Microshop is a modern vending machine that sells products automatically around the clock – completely without staff and with minimal effort.

Snack vending machines

Yes, if needed, even sensitive goods such as glass bottles can be conveyed into the dispensing tray without any problems and collected by your customers.

Vending machines

You receive training from us. This also covers the correct cleaning of your machine, which you should do regularly to keep your vending machine in good condition. In addition, UKO offers an all-round worry-free solution including service, maintenance and support.

Vending machines

The entry costs average between €3,000 and €6,000. The more sophisticated and smarter the vending machine, the higher the price. However, you can also lease and rent our vending machines. We recommend our all-round worry-free solution in the rental variant. This includes not only the device but also our extended UKO service.

Food vending machines

Depending on the model, 40–70 different products are possible at the same time.

Food vending machines

As a rule, just a power connection or internet. We're happy to advise you on the optimal placement and on appropriate weather protection.

Food vending machines

A food vending machine is a mostly refrigerated self-service machine that the operator either rents or buys. It can be used to offer a variety of food of all kinds around the clock, perfectly tempered on request – from snacks and drinks to salads, vacuum-packed meals and farm products. This small 24/7 mini kiosk thus works completely without sales staff. It is suitable both as a canteen supplement for offices, schools and universities and as a mini bar in hotel lobbies. Farms can use it as a farm shop, bakeries as a bread counter or petrol stations to generate additional revenue. There are almost no limits to creativity here.

Services

UKO combines hardware, software and service into a holistic solution – with a focus on scalability, user-friendliness and modern payment systems.

Services

The company has decades of experience in the vending sector. It started back in the 1970s.

Services

You can contact us at any time. Our locations are chosen so that our service team is on site within four hours at the latest to resolve the problem.

Services

After ordering, we take care of delivery, installation and training.

Services

You contact us, we discuss your requirements (products, location, type of machine) and tailor the model to your needs, advise you and handle – depending on the desired service – delivery, setup, configuration, training and, where applicable, the ongoing service.

Services

The UKO full service is a complete package, consisting of individual consulting on device and location choice as well as product range and financing model, delivery, installation, maintenance, repair, insurance, support with financing enquiries and technical support.

Goods vending machines

Yes, our vending machines are perfectly suited for meat, dairy products as well as homemade items from the food and non-food sector.

Goods vending machines

Yes, thanks to the product lift and gentle dispensing, even sensitive products can be sold safely.

Goods vending machines

Yes, we have both cooled and non-cooled machine models – perfect for drinks, fresh food, dairy products or snacks. In addition, we also offer the Microshop FROZEN, which is specially designed for frozen products.

Goods vending machines

The capacity depends on the model – depending on the version and product mix, between a few hundred and over 2,000 products.

Goods vending machines

Our service team handles maintenance and, if needed, repairs. Depending on the service contract, these services are often even included. Filling the products or – for machines with cash – refilling notes and coins is up to you.

Goods vending machines

Our machines support cash, debit and bank cards, NFC/contactless, Apple Pay, Google Pay as well as youth-protection-compliant age verification (e.g. for tobacco products).

Goods vending machines

Yes, we offer both indoor and outdoor models, depending on what is desired or required.

Goods vending machines

We offer our Microshops for rent, hire purchase, purchase or leasing — depending on your needs, we have various models.

Goods vending machines

The vending machine handles the entire sales process: product selection, payment (e.g. cashless), dispensing and billing – automated and around the clock.

Cigarette machines

We recommend our all-round worry-free package in the rental variant. This includes not only the device but also our extended UKO service. Alternatively, you can also buy the cigarette machine. Let's talk through all financing options in detail – we'll definitely find the optimal solution for you.

Cigarette machines

Yes, our cigarette machines are designed for outdoor use and can withstand sub-zero temperatures.

Cigarette machines

As a rough rule of thumb: at well-frequented tobacconist locations, a cigarette machine can generate weekly revenues of between roughly €4,500 and €9,500 – sometimes even significantly more. That's why it's important to find the perfect location for the machine. We're happy to support you with this!

Cigarette machines

With a cigarette machine you can sell the exclusive range that in Austria is reserved for tobacconists. The range thus extends from classic tobacco products such as cigarettes, cigars, cigarillos or pipe tobacco to tobacco-heater sticks, nicotine pouches, e-cigarettes and e-liquids. Accessories such as papers or lighters are also possible.

Cigarette machines

Yes, in Austria cigarette machines must by law effectively prevent the purchase of tobacco products and new-category products by unauthorised persons under the age of 18. Otherwise they are not approved. The card payment system acts as the barrier: cigarette machines only accept bank cards or digital wallets issued to a person of legal age.

Cigarette machines

A cigarette machine is a device with which parts of the tobacconist's range can be sold 24/7 without staff. Typically it is mounted on the wall in front of the shop, placed in a covered entrance area or set up in the immediate vicinity. It thus generates revenue for the tobacconist even when the shop stays closed – especially during the night as well as on weekends and public holidays. Modern mechanisms ensure that age protection is maintained.

Drinks vending machines

You take care of filling the drinks vending machine yourself. This gives you full control over the range and sales prices and the revenue stays 100% with you. We at UKO, on the other hand, handle the setup and commissioning of the machine and train you.  We're also immediately on hand for technical problems.

Drinks vending machines

With a drinks vending machine in Austria you typically achieve, depending on the location, €1,500–5,000 in revenue per month. If you've chosen a favourable spot, it can be significantly more.

Drinks vending machines

For the drinks vending machine, it's best to choose a place that is regularly frequented by many people. You have an even greater chance of high revenue if local amenities there are also limited. Ideal locations for a drinks vending machine are, for example, transit stops and waiting areas, public institutions, sports and leisure centres, offices and production halls, campsites, petrol stations, schools, hospitals or residential complexes. The key is that the machine is clearly visible and accessible around the clock. You also need a power connection nearby.

Drinks vending machines

Yes, thanks to the cooling, drinks stay constantly cold and fresh.

Drinks vending machines

A classic drinks vending machine has room for a wide variety of products. The range extends from chilled soft drinks, juices and lemonades through mineral water and energy drinks to beer, wine and coffee in cans or bottles. In addition, we also offer coffee machines.

Drinks vending machines

A drinks vending machine is a vending machine that offers perfectly chilled drinks around the clock – and that without any need for sales staff. It is suitable for companies that want to additionally provide for their team, as well as for public institutions, clubs and organisations that want to enhance leisure centres, waiting areas or training buildings. In addition, people who want to build their own vending business – even without a shop – benefit from drinks vending machines. You can rent or buy the UKO drinks vending machines for this, they can be embellished with your custom branding and flexibly adapted to the respective location.

Snack vending machines

In Austria you may set up snack vending machines on private or company premises as well as in public spaces (subject to approval). The installation must be reported to the district administrative authority. Restrictions apply to the sale of alcohol/medicines and under youth protection regulations, whereby municipalities can prohibit installation near schools.

Snack vending machines

That depends entirely on whether you want to rent or buy the snack vending machine and which machine and financing model you choose. You also have the option of taking out a service contract and insurance. Let's talk it through in detail and at your leisure – we'll definitely find the optimal solution for you.

Snack vending machines

As a rough rule of thumb: a snack vending machine generates around 10–50 sales per day, depending on the location and range. The average basket value is, in turn, around €1–3 on average. This results in a potential monthly revenue of between €300–4,500.

Snack vending machines

Yes! On the one hand, we offer you different versions with various equipment features so that the snack vending machine fits your products perfectly. On the other hand, we support you with the design of the wrapping for a strong appearance.

Vending machines

All sales data is digitally accessible and prepared for accounting.

Vending machines

Not directly in a technical sense, but via UKO telemetry you have access to data, sales, fill levels and functions at any time and even receive error messages when they occur.

Vending machines

Our sales teams are out and about throughout Austria and southern Germany and advise you directly on site. This ensures that every solution is perfectly tailored to your circumstances. Delivery and installation are carried out by our experienced service technicians, who professionally commission your device and provide you with comprehensive training.

Vending machines

Yes, you can not only buy our vending machines but also rent them. The advantage: you get a modern device without a high initial investment while always staying technologically up to date. Every five years we automatically provide you with a new vending machine – only adjusted for inflation. This means you benefit from predictable costs, maximum flexibility and are always technologically up to date. Let's talk about your financial options and our offers and find the best solution for you together!

Vending machines

There's no blanket answer to this – but we're happy to help you find out exactly that. Together with you, we explore all your options, find the ideal location, the perfect product range, the right pricing and the optimal financing. Because you can both rent and buy the UKO vending machines.

Vending machines

Classics such as snacks and drinks, coffee, NextGen products and CBD goods. We also see growing trends in the areas of regional produce, fresh food and healthy alternatives. The right product selection depends heavily on the location. Here too, we're happy to support you with our experience.

Vending machines

Our UKO Microshops are suitable for a wide variety of products. From tobacco products, coffee and snacks to meat and dairy products. But it doesn't necessarily have to be food – plasters or dog food can also be sold around the clock. This is made possible by our various versions – for both indoor and outdoor use – with different equipment features.

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