A complete package that delights
Our Services
More than just a machine: We work with you to develop a solution that fits your company. From planning and financing to professional implementation, we support you every step of the way – personally, straightforwardly, and all from a single source.
Planning & Strategy
Our motto: Individual solutions instead of standard concepts. At UKO Microshops, every project therefore begins with a personal conversation. Uncomplicated. As equals. And without pressure. We deliberately take time to get to know you and your plans, understand the environment, and grasp the needs of your target audience in detail. Because we are convinced: Only those who look closely can develop the right solution.
Together with you, we analyze what is best suited for your location, how a machine or a machine combination can be optimally used, and which product range has sales potential. We think far beyond the microshop itself and advise you holistically – from pricing to design. Based on these insights, we develop a tailored concept for you and your target audience.
More than "just" a machine
Our support doesn't end with device selection. We guide you through all relevant areas:
- Optimal placement recommendations for maximum visibility and use
- Product range and pricing consultation
- Support with the design of the wraps for an impactful presence
- Personal onboarding including KYC process for card payments
Financing & Business
Flexibility. For us, it's not a nice-to-have, but a must-have. After all, every company is different. Therefore, we rely on scalable financing options that perfectly match your goals and conditions. And on transparency. At all times. This way, you always know exactly what revenue your machine generates, and you can relax in the meantime.
Whether purchase, rent-to-own, rental, or leasing – we offer all financing models that make sense in our field. You decide how much support you want to utilize – whether with or without a service contract, with or without insurance, or entirely customized to your requirements. Upon request, we can handle the entire setup for you, providing a , and connect you with the right financing partner – efficiently, straightforwardly, and from a single source.
Our Bestseller: The Rental Solution
Our rental option is particularly popular – and for good reason: It provides you with a modern device without a high initial investment while keeping you always up-to-date technologically. Every five years, we automatically provide you with a new, current device – with only index-adjusted pricing.
Rent instead of buy – that has many advantages:
- Predictable costs
- Always current technology
- No investment risk
- Maximum flexibility
Installation & ongoing operation
Subcontractors? Not with us! We have our own service teams and continuously train them. This means for you: , and the highest quality at every stage of your project. From initial consultation to ongoing operation, you will work exclusively with our own employees.
Our sales team operates throughout Austria and Southern Germany and . This ensures that every solution is perfectly tailored to your specific circumstances. Our experienced service technicians then handle the installation, professionally commission your device, and provide comprehensive training.
We'll stay by your side
Even after installation, we won't leave you alone. We remain available as a contact person at all times, optimize together and ensure that your microshop is successful in the long term.
And because we know that downtime costs time and revenue, you can rely on us for fast response times:
- 40 employees in 4 branches in Austria
- Maximum accessibility
- Max. 4 hours travel time throughout Austria
- Our goal: To resolve issues within 24-48 hours, depending on their priority
References
Not sure yet which direction to take? And where exactly your personal path to success lies? Then get inspired. By other entrepreneurs who fill their accounts daily with our vending machines. With products from A to Z. In locations you might not have even considered. Let’s go!
FAQ
Frequently Asked Questions about our Services
UKO combines hardware, software and service into a holistic solution – with a focus on scalability, user-friendliness and modern payment systems.
The company has decades of experience in the vending sector. It started back in the 1970s.
You can contact us at any time. Our locations are chosen so that our service team is on site within four hours at the latest to resolve the problem.
After ordering, we take care of delivery, installation and training.
You contact us, we discuss your requirements (products, location, type of machine) and tailor the model to your needs, advise you and handle – depending on the desired service – delivery, setup, configuration, training and, where applicable, the ongoing service.
The UKO full service is a complete package, consisting of individual consulting on device and location choice as well as product range and financing model, delivery, installation, maintenance, repair, insurance, support with financing enquiries and technical support.