Service & Support

For over 50 years, UKO has stood for personal support, fast response times, and the highest service quality. With an Austria-wide service network, extensive experience, and a strong team, we support our partners from initial consultation to ongoing operations – reliably, competently, and always as equals.

UKO No-Worries Package

A machine should generate revenue – not create work.

That's why our UKO No-Worries Package includes everything necessary for smooth operation: Delivery, Installation, Commissioning, ongoing service as well as maintenance and repair. The package is rounded off by our 5-year replacement guarantee. Simply have it set up and sell effortlessly.

Support Requests

Do you have a technical problem or need support? You can reach our team directly via the support request form. We will review your concern as quickly as possible and ensure your machine is running reliably again.

Telemetry

Keep an eye on your machines at all times. Our modern telemetry and customer portals give you 24/7 access to important data, statistics, and functions. Whether it's sales overviews, inventory control, remote maintenance, or analytics – with just a few clicks, all relevant information is centrally available, allowing you to efficiently manage your machines – conveniently from your smartphone, tablet, or PC.

FAQ

Everything you need to know at a glance: Our FAQs answer the most common questions about UKO Microshops, our products, and our services.

Downloads

In the download area, you will find current product information, data sheets, brochures, and other documents about UKO Microshops.